Programs & Resources

Expand Your Knowledge - Webinar Series

As part of OHTO’s commitment to responsible tourism, we brought together a specialized team of facilitators to guide our tourism industry in various areas that are key to responsible tourism.

The series included 10 webinars that took place in March 2022. You can find links to the recordings below.

OHTO Members are encouraged to take advantage of the extended offers for 1-on-1 consultations, training and programming offered by:

  • Not 9 to 5 - Free CNECTed Course Certification - apply now!
  • GreenStep Sustainable Tourism  - Free Lens Assessment and Sustainable Certification Support - learn more!
  • JEDI (Justice, Equity, Diversity and Inclusion) 1-on-1 Consultation - apply now!

Special offers are offered on a first come, first served basis. If you have any questions,  contact the Industry Support Coordinator

  • Featuring special guest Carol Greenwood, Vice President, Membership & Business Development at Tourism Industry Association of Ontario (TIAO)
  • Hear about the many ways TIAO has been actively advocating for the industry and the many resources they have available, and learn about the membership benefits and the ways you can connect with TIAO for support
  • OHTO is a proud member of TIAO and we strongly encourage our members to become members too!
  • View the recording here


  • Featuring special guest Dr. Jessica NG PhD., Director of Policy & Government Affairs at TIAO
  • Learn about the Ontario Staycation Tax Credit and what it means for Tourism in the region
  • View the recording here
  • There is a great deal to consider when you're building a new website or redesigning an existing one.
  • This beginner workshop cover everything you need to know, from choosing and registering a domain name, to building the website itself, to making sure it's secure.
  • Featuring Nicole Mickelow from Camp Tech and be in the know on small business websites
  • View the recording here, enter password: RTO11websites
  • Download the Reference Guide
  • Not 9 to 5 is an industry specific nonprofit organization that acts as a resource for the hospitality and food service sector.
  • Featuring Hassel Aviles, Co-Founder & Executive Director of Not 9 to 5, to learn about the organization and what you can do to improve workplace mental health support in your establishment.
  • View the recording here
  • Sign-up for the CNECTed Certification course for free
  • Social media can be a very powerful tool for business growth, but first you need to know what it is and how it works!
  • In this interactive workshop, facilitator Kristy Guthrie will look at the basics of today's popular social media channels - including Facebook, YouTube, Twitter, Instagram, LinkedIn, and Pinterest - and decide which are right for you.
  • You'll develop a social media plan that will drive business results without a big investment of time and energy.
  • View the recording here, enter password: RTO11websites
  • Download the Reference Guide 
  • In this informative webinar learn how your business and the planet, can benefit from assessing your business' sustainability performance.
  • This webinar is for any business owner or manager who is interested in broadening their knowledge of sustainability while seeking ways to get started on their journey to improving their performance while reducing financial risk to their business
  • View the recording here
  • Sign up for a Free Lens Assessment with a GreenStep Advisor
  • You don't need a big budget to get noticed on the web - you just need a little creativity!
  • Savvy businesses are using bootstrap digital marketing techniques to amplify their message online.
  • In this session, facilitator Tara Wilkins-McClune from Camp Tech will provide a high-level overview of the digital marketing landscape, and tricks and tools to consider when marketing your business.
  • View the recording here, enter password: RTO11digitalmarketing
  • Download the Reference Guide
  • Featuring special guest, Aimee Bailey (Màmiwi Anishinàbikwe, Sturgeon Clan) from the Circle of Turtle Lodge 

  • Learn a brief history of the Indigenous People of Canada, the History of the Algonquins of Pikwakanagan First Nation, a comparison of Indigenous & Western Values and the chance to develop your Land Acknowledgement Statement.

  • View the recording here

  • Through an interactive webinar with facilitator Farah Fancy, learn about what is meant by JEDI (Justice, Equity, Diversity and Inclusion) and how to become a leader in tourism.
  • This session is ideal for anyone looking to expand their knowledge of DEI and is looking for the next steps in how to approach your business or organization from the perspective of DEI
  • Sign up for a free 1-on-1 consultation with Farah Fancy

We will continue to offer similar opportunities and resources throughout the year to empower our industry toward creating a resilent and sustainable future.