A new partnership is bringing more opportunities to access mental health services in Ontario. Smart Serve Ontario is providing essential and free mental health services to Ontario Smart Serve certificate holders.

Called “Smart Serve Cares,” this campaign is delivered in partnership with Not 9 to 5, a non-profit that advocates for the mental health of hospitality workers, and Greenshield, a national non-profit health and benefits company. 

Smart Serve Cares brings awareness to the mental health and substance use challenges faced by those working in hospitality and offer meaningful support to hospitality professionals. Smart Serve Certificate holders in the food service industry can access free mental health services and education as the industry struggles to recover from the pandemic. 

Caring About Mental Health with Not 9-to-5

Not 9 to 5 is a non-profit global leader in mental health advocacy for the food service and hospitality sector, reimagining the industry by breaking stigmas and fuelling hope through practical education and meaningful community-building. 

In partnership with GreenShield Cares, Not 9-to-5 is connecting Canadian industry professionals to culturally sensitive, trauma-informed virtual therapy through Smart Serve Cares. The Smart Serve Cares program provides free access to the more than 550,000 Ontario Hospitality and Tourism workers with:

  • 3 hours of free virtual mental health counselling provided by GreenShield Health.
  • Online access to GreenShield’s Digital Cognitive Behavioural Therapy (CBT) program.
  • Unlimited access to GreenShield’s digital health platform packed with a diverse range of online resources, articles, and educational materials.
Access Smart Serves Cares Program

Get CNECTed with Mental Health

Did you know Not 9-to-5 has partnered with OHTO to provide a limited number of spots for the CNECTed Certification Course for OHTO members? The CNECTed course includes five modules on understanding mental health, stress & trauma, depression, anxiety, and substance use. It offers tools that you can start using right away to help guide yourself or others toward improving workplace mental health.

Access CNECTed Certification Course
Partnerships