The Ontario’s Highlands Tourism Organization (OHTO) held their second annual AGM and Tourism Conference at the River’s Edge Golf and Country Club in Bancroft on Monday, October 29. The notable event, themed “Building Partnerships in Tourism”, welcomed over 100 active OHTO members and tourism industry stakeholders and marked the passing of another successful year in collaborative, regional tourism marketing and development. The OHTO had a great deal of inspiring news to share, a sneak peek at the upcoming experiential travel video series and details of partnership program opportunities.
Among presentations by OHTO staff, was the recognition of the first series of businesses to be granted designation under the OHTO’s industry leading customer service program, OHvation. Before presenting 19 businesses with their deserving OHvation certificates, OHTO member Chris Hinsperger of Bonnechere Caves shared his personal experience with the OHvation program, offering insight on the overall value and rewarding benefits such as the mystery shop and resulting tactical recommendations.
Pictured below are 16 proud members of OHTO who were granted designation under the OHTO’s industry leading customer service program, OHvation.
For more photos from the event, check out our Facebook page!
The OHTO proceeded with AGM presentations including the election of new Directors to the OHTO Board. Visit the “About Us” section of ohto.ca to see the complete list of Directors and an overview of our governance structure.
The afternoon consisted of motivational keynote workshops related to social media marketing and developing and selling what travellers want, and concluded with draws for a Samsung Galaxy tablet and two overnight packages for to the recently launched White Pine Shores Hotel.
Tourism Conference Materials
Due to popular request, and to provide those not able to attend the AGM with the shared knowledge, we’re making the material from the Tourism Conference’s speakers and presenters available here:
Presentations by OHTO staff:
OHvation Customer Service Designation Program and Awards
Recreational Geology Product Development Update
Maxmizing your Membership: Marketing with the OHTO
Become the Traveller – Developing and Selling what Travellers Want
Projects & Initiatives Fall 2011 Brochure:
Event Feedback Survey Results:
At the Tourism Conference, attendees were encouraged to complete an Event Feedback Survey to assist the OHTO to better understand what members liked and didn’t like about the conference. This information is valuable and will guide staff next year towards delivering an even better event!
OHTO Video Program:
Attendees at this year’s Tourism Conference & AGM were privy to a sneak peek of our Experiential Travel Video Series, will officially launch in conjunction with various 2013 spring/summer marketing initiatives. To view the video please visit our YouTube channel and select the video titled “CELEBRATE – Sneak Peek to the Ontario’s Highlands 2013 Experiential Travel Video Series.”
Members are encouraged to share our latest travel video via their websites, using it as a means to inspire visitation to the region. YouTube offers an easy, built-in tool to embed videos on websites – Click here for step-by-step directions. Plus, don’t hesitate to share the video on your various social media channels by using the YouTube “share” button.