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Have Your Say and Win!


The Ontario’s Highlands Tourism Organization (OHTO) has undertaken a research project in an effort to better understand the needs of its tourism industry stakeholders. In order to conduct this research, the OHTO has contracted Pollara Inc., a leading national public opinion research firm, to execute this brief survey. Your participation in this research process is encouraged, as it will assist the OHTO in understanding your needs and enable them to apply this knowledge towards developing and maintaining programs and services designed to support your business and increase tourism to the Ontario’s Highlands region.

As an added incentive, participants who complete the survey may enter into a draw to win free admission to the Ontario Tourism Summit taking place in London, Ontario on October 21 – 24!


To participate in the survey, simply click HERE!


Frequently Asked Questions

What is the OHTO?

The Ontario’s Highlands Tourism Organization (OHTO) is one of 13 Regional Tourism Organizations created by the Ontario government to increase tourism to the province. The OHTO covers a large region in Eastern Ontario which includes the counties of Haliburton, Lanark and Renfrew and portions of Frontenac, Hastings and Lennox and Addington.

The OHTO’s mandate is to build and support a competitive tourism region through marketing and product development. The OHTO functions in partnership with established and recognized tourism organizations, municipalities and entities within the region to move forward in a spirit of cooperation and collaboration.

The OHTO operates as a membership based, not-for-profit organization governed by a Board of Directors and was founded in October 2010.

For more information or to contact us, check out the About Us section of the website.

What are you conducting this research?

With the formative years now years until its belt, the OHTO is seeking input from tourism businesses within the region to gather feedback on the direction the organization is taking.  This feedback will play a significant role when establishing strategic priorities for the upcoming year. 

How will the research be conducted?

The OHTO has contracted Pollara to conduct the survey.  A survey invitation email will be sent to tourism businesses in the region and a link to the survey will also be posted on this website.   The survey should take approximately 15-minutes of your time, and will seek your opinions on a variety of topics pertaining to the mandate, programs, services offered by the OHTO.  Your responses to this survey will remain confidential and reported in aggregate only.

What happens to the information you collect?

The survey results will be provided to the OHTO and distributed and also to the respondents.   These survey results are presented in aggregate only.  Individual responses or personal information is kept strictly confidential.

Why me, and why now?

There are two main reasons the OHTO is conducting this research right now.  First, Ontario’s Highlands is a new region and therefore tourism research pertaining to this specific area does not exist.  Secondly, the research that has been conducted for certain areas within the region is out of date and qualitative rather than quantitative in nature.  The OHTO recognizes the need to conduct both quantitative and qualitative research to determine the best strategies to increase tourism to the region.  On-going feedback from our stakeholders is always encouraged, but collecting information in this way will help us prioritize what programs and services are most important to offer today, tomorrow, and into the future.

Do I have to participate?

No, participation in the survey is voluntary.  We encourage your feedback and engagement in this process, as it will help us to serve you better – however we will not compel you to take part.

What’s in it for me?

Your participation will assist the OHTO in program development efforts that address your needs and ultimately towards increasing tourism to the region.  Telling us what is most important – or not important – to you as stakeholders will help us prioritize what actions we are best to take now, and down the road.

Additionally, summary reports of the survey results will be made available to all participating stakeholders for your information and reference and you will be given the opportunity to be entered into a draw to win free admission to the Ontario Tourism Summit in London Ontario, October 21 – 24, 2012.

Who is Pollara?

Pollara is a leading national public opinion research firm, based in Ontario.  For almost a quarter century, Pollara has provided strategic advice to corporations, governments, associations and other organizations based on strong, accurate measurement of opinions, attitudes, and perceptions – bringing core values of creativity, curiosity and expertise together to create success for their clients. Pollara is a Gold-Seal Member of the Marketing Research Intelligence Association (MRIA) and complies with all applicable privacy legislation in the conduct of its research studies.

How safe is the information that I provide?

The information collected by Pollara is stored and transmitted using secure servers and processes.  The contact information that you provide is not attached to your responses in the survey; your individual responses remain anonymous and will be combined with those of others to be reported in aggregate only.

Upon completion of the survey, contact information of participating organizations will then be removed from all research systems.  Pollara does not store or sell your contact information.

What if I have more questions?

If you have questions about this research project, please feel free to contact Nicole Whiting at 613-629-6486

If you wish to contact Pollara directly, please feel free to contact Katherine Valiquette


Thank you in advance for your participation in this research project – we look forward to your contributions!

This entry was posted in Announcements, Industry, Initiatives.

About Us

The Ontario's Highlands Tourism Organization (OHTO) is one of 13 Regional Tourism Organizations created by the Ontario government to increase tourism to the province. The OHTO covers a large region in eastern Ontario which includes the counties of Frontenac, Haliburton, Hastings, Lanark, Lennox and Addington, and Renfrew.

Government of Ontario

Get In Touch

Our office hours are 8 am to 4 pm, Monday to Friday.

Ontario's Highlands Tourism Organization
9 International Drive, Suite 129
Pembroke, ON K8A 6W5

Phone: 613-629-6486

Toll Free: 855-629-6486

Fax: 613-629-6488

Email: ac.otho]ta[ofni

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